Holiday Inn Singapore Orchard City Centre, an IHG Hotel

We are a family of 4 (2 adults and 2 kids - 11,3) and stayed in this wonderful hotel during our visit to Singapore. The staff are wonderful. Our check in was seamless. We arrived two hours before check in just to see if we could drop our things but it turned out they had a room readily available! We stayed in one room with two double beds. The room was big! We had 4 x check in luggages plus 3 x hand carry and we managed to store them all away with plenty of space to spare. The room, toilet furnishings are a bit dated - you can tell from the chipping tiles but it was very clean and had amenities like towels, face and hand towels, bath robes, room slippers, toiletries. Our room came with access to the executive lounge as well as daily breakfast. The breakfast at The Window restaurant can get very busy so helps that they also serve breakfast at the executive lounge where it’s a bit quieter. The location of this hotel is everything. It is literally two minutes away from Orchard Road and right next to it are rows of restaurants and bars. Plaza Singapura that had the Dhoby Ghaut station is about 6 minutes walk from the hotel. Orchard Central - 2 mins, Orchard Gateway is about 4 mins. We would definitely want to stay here again on our next Singapore visit!

The hotel is in a great location with proximity to restaurants, shopping and transportation. the hotel has everything a family may need- breakfast, laundry, room service, fitness and pool. Be advised- the photos of the rooms on Booking.com DO NOT MATCH the actual rooms. call the property to confirm. we booked a room type based on the photos and it was not what we received upon arrival. the hotel staff were very helpful to amend, but the room we really wanted and needed was not available. and we were charged to upgrade to the room size we needed (and the room that we saw in the photos on Booking.com).

Breakfast was very good catering to different tastes and the amount was plenty. Location was superb, all the malls, shopping centres, eateries etc. nearby within walking distance. Staff very helpful. Plan to stay in this hotel on our next visit.

The reception staff were exceptionally helpful. Chris went above and beyond to ensure our room was ready before noon at no extra charge, despite our early morning arrival—a gesture we truly appreciated. The location is unbeatable, even surpassing the tourist center. Modern Orchard Street has everything you could need, from fantastic dining options to excellent shopping.

We had a fantastic stay at the Holiday Inn. The staff were incredibly friendly and helpful from giving us a very late checkout, helping with bags and ordering taxis, engaging with our children and providing umbrellas to navigate the monsoonal rain. Even the room cleaning staff folded my daughter's pyjamas and put them on the freshly made bed with her neatly arranged stuffed toys. Breakfast was excellent with a wide range of options to suit everyone, including eggs cooked to order. The room was well maintained and the beds comfortable. The Pool area was great for the kids.